Research, design and development — In an enterprise software company, having to work on a B2B2C project was a rarity. For a designer, this meant researching not only our customer’s end users, but also the end users of their customers. This was extremely exciting. …

Process automation and design, process intelligence, UX — In our Predictive Maintenance solution, knowing the Asset Health Score is a key function for a Reliability Engineer to understand how to proactively react and fix any impending break down situations. The Health Score is derived by Machine Learning algorithms leveraging IoT data from the assets. The algorithms however, need…

Storyboarding, process design, visual storytelling — The Asset Management suite comprised of 3 different products — Asset Strategy and Performance Management, Predictive Maintenance and Services and Asset Intelligence Network. The foundation being of Asset Central that would have the common Asset Master Data. The focus of this suite was on heavy machinery industries — e.g. …

As I write this, the pandemic is raging in India. India is breaking records on the numbers on a daily basis. Just a few months back, my friends, acquaintances and relatives had all started living a life that felt somewhat like animals that were let loose from their cages —…

I chanced upon this conversation been two established designers chatting about design and it’s ethos. I’ve spent the last 20 odd years bringing design to software and I still think generally speaking, it still misses its ethos. So, listening to these two designers talk about their work and their values…

I was recently introduced to the book, The Hidden Life of Trees, by a friend of mine. Recommending it, Bijoy said, “The author talks about this forest, somewhere close to you.” “Close to me?” I had to Google it. Lo and behold! The book is based on the beech forests…

Recently during one of my many video chats with my friends, we got into a long discussion about travel post COVID-19 times. (If there anything called ‘post’ COVID-19). Despite our ‘fernweh’ (Fernweh” is a German word for “farsickness,” the opposite of homesickness. …), we all unanimously agreed that we are…

It’s now almost a month since most of us are working from home/sheltered in place. It’s such a phenomenal experience. In many ways it was inclusive and in so many ways laid bare the disparities in the society. I hope this is a once in a lifetime experience. There is…

Just like every mega-city, a lot of things has gone worse in the city since I was there 3 years ago. Infrastructure is being stretched to its limits, more lakes have dried up, there are way more vehicles on the road causing crazy traffic jams and too much construction everywhere. …